AI is a major trend in the telecom industry for 2023, which is a field of computer science focused on creating intelligent machines. AI can improve network performance by detecting issues, performing self-repairs, and protecting from fraud, as well as predicting usage patterns to improve the resolution of hardware defects and customer problems. The use of AI, such as chatbots and virtual customer assistants, will become more prevalent in the telecom industry in 2023 to automate tasks and provide personalized services. Its rapid development has led to Google launching Google Bard; an AI-powered chatbot that can respond to various inquiries in a conversational manner by using online information to give fresh, high-quality replies.
